Territorial Exclusivity · £500 Deposit

Reserve your local area for the Home Care Bundle.

£500 per area, non-refundable — pays for closing your local area to other businesses for 90 days while we scope and contract. Credits against your setup fee if you sign within 90 days. If you don't, the deposit is retained (it has paid for 90 days of exclusivity) and the area releases back to available. We will not take another client from your area during the reservation window. 306 areas across the UK — districts in the bigger counties (Worcester separate from Malvern Hills), London boroughs, council areas in Wales/Scotland/NI, upper-tier authorities elsewhere. One client per area.

Six steps, one decision, thirty days.

1 · Pick your area

Choose your local area — where your agency's primary registered office sits. Live status check — available / reserved / taken.

2 · Submit reservation

Form below. Takes 90 seconds. Honeypot-protected, no marketing list, no third-party tools touching your data.

3 · Pay £500 by Faster Payment

Bank details + a unique reference number appear on screen the moment you submit (and arrive by email). Type the reference into your payment so we can match it.

4 · 90-day scoping window

We scope your tier, draft the contract, agree start date. Area is closed to all other businesses in your patch during this window. Your £500 has paid for that exclusivity.

5 · Contract signed → deposit credits

£500 deducted from your setup fee. Reservation converts to active bundle engagement. Area stays exclusively yours.

6 · Or area releases

If we don't sign within 90 days, the £500 is retained — it's paid for 90 days of exclusivity already. The area releases back to available. No string-along, no surprise fees.

Lock your patch.

All fields except notes are required. Confirmation arrives within one working day with deposit payment instructions.

No areas selected yet — pick at least one below.
You can reserve more than one area in the same reservation. £500 deposit per area — each area is held exclusively for your business once payment clears. Multi-area reservations get one shared payment reference covering all areas.

Payment by UK Faster Payment only. When you submit, you'll be given our bank details and a unique reference number (e.g. HCB-XK4N-7QPM) to type into your payment reference. One reference covers all areas in this reservation. The reference is how we match your deposit to your reservation.

Questions before you commit

What does the £500 actually secure?

The £500 is a non-refundable reservation fee. It pays for us closing your local area to other businesses for 90 days while we scope the engagement and prepare a contract.

"Local area" means a district in the bigger counties (Worcester separate from Malvern Hills, Manchester separate from Salford), a London borough, a Welsh/Scottish/NI council area, or an upper-tier authority where there isn't district granularity — 306 areas in total.

We will not take any other client from your area during that 90-day window. If you sign a contract within 90 days, the £500 credits against your setup fee — so it isn't lost if you proceed. If you don't, the £500 is retained (it has paid for 90 days of exclusivity) and the area releases back to available.

What if we don't proceed within 90 days?

The £500 deposit is retained — it has paid for 90 days of territorial exclusivity, which is real opportunity cost for us (we turned away other enquiries from your area during that time). The area releases back to available for the next business in your patch.

The 90-day window can be extended by mutual agreement if scoping needs more time and the client is engaged. The deposit is non-refundable in any scenario — that's what makes the exclusivity credible and the practice sustainable.

How do we pay the deposit?

UK Faster Payment (bank transfer). When you submit the reservation form, our bank details and a unique payment reference (e.g. HCB-XK4N-7QPM) appear on screen immediately and arrive by email. You make the £500 Faster Payment to those details, quoting the reference exactly in the payment reference field. We see the inbound payment in our bank feed (usually within minutes) and use the reference to match it to your reservation. Until the payment clears, the area shows as reserved-pending on the live availability checker — other agencies checking are told it has a pending reservation.

Can we reserve multiple local areas?

Yes — pick as many as you want in the form above. £500 per area (non-refundable), one shared payment reference covers the lot. Each area is held exclusively for your business for 90 days once payment clears, and each area's £500 credits against your setup fee if you sign within 90 days.

Common use cases: multi-branch operators reserving the areas where each branch sits, franchisor groups locking the local areas around their flagship before expansion, or a single business hedging by reserving the neighbouring patch as well as its primary area.

For 30+ area locks (estate-scale operators, regional chains) the bespoke Enterprise tier path makes more sense — email the Principal directly to scope.

Why non-refundable?

Because territorial exclusivity has a real cost to us. The moment you reserve, we close your area to every other enquiry for 90 days. That means we actually turn away other businesses in your patch — sometimes ones we'd otherwise have signed.

If the deposit were refundable, the reservation would be a free option for you and a real cost for us. Non-refundable aligns the incentives: if you're serious enough to put £500 down, we're serious enough to close your area. If you're not, the area stays open for someone who is.

The £500 credits against your setup fee if you proceed — so the only scenario where it's "lost" is the one where you've changed your mind. That's a fair price for 90 days of exclusivity in our calendar.

What about Wales, Scotland, Northern Ireland?

All UK areas are in the dropdown — 306 total (England, Wales, Scotland, NI). Reservation works the same way everywhere. Wales (CIW), Scotland (Care Inspectorate) and NI (RQIA) have different regulators to England's CQC; we'll cover the regulatory differences during scoping. The bundle pricing is the same; the compliance configuration is adapted to your nation's regulator.